Returns & Exchanges

Due to the perishable nature of our chickpea pasta products, we cannot accept physical returns, but we are committed to ensuring you are 100% satisfied with your order. If your pasta arrives damaged or does not meet our quality standards, please reach out within 30 days for a full refund or replacement.

Return Process

• 1.
  Contact Support

  Email our customer care team with your order number and a brief description of the issue you experienced with your pasta.

• 2.
  Provide Documentation

  Attach a clear photo of the packaging and the batch code found on the box to help our quality control team investigate.

• 3.
  Review Process

  Our team will review your request within 2 business days to verify the claim and approve a resolution.

• 4.
  Receive Refund or Replacement

  Once approved, we will either trigger a full refund to your original payment method or ship out a fresh batch of pasta immediately.